Azusa Light & Water is currently offering a one-time bill credit in the amount of $100.00 to the customers that we provide water service to that that have been financially impacted due to COVID-19 and are currently unemployed.
COVID-19 WATER BILL ASSISTANCE RELIEF PROGRAM APPLICATION QUALIFICATIONS
*Eligibility requirements for this program are provided below:
The applicant must be the current account holder for the water services provided by Azusa Light & Water and must dwell and claim the residential premise as a primary residence. If the program applicant is not the account holder and/or does not reside in the premise, the account does not meet the program requirements and will not be considered for the COVID-19 Water Bill Assistance Program.
The applicant must be unemployed as a result of COVID-19 and have been awarded Unemployment Insurance from the California Employment Development Department (EDD) for a duration of time beyond November 1, 2020. The applicant must provide documentation from the California Employment Development Department showing the same name and address this is reflected on the Azusa Light & Water billing statement. Acceptable documentation will include the following: Unemployment Insurance Award Letter and the most recent Unemployment Benefit Certification from EDD.
COVID-19 WATER BILL ASSISTANCE RELIEF PROGRAM APPLICATION GUIDELINES
A one-time bill credit in the amount of $100.00 will be applied to the water service balance on the Azusa Light & Water billing statement. A payment arrangement will be required to amortize any and/or all past due amounts prior to receiving the one-time bill credit.
By receiving the bill credit you must keep your account current and adhere to the established Installment Payment Agreement (if the account has past due arrears). If the account enters a delinquent status while receiving assistance, the $100.00 bill credit may be forfeited.
Azusa Light & Water reserves the right to remove any bill credits if an applicant is found to have falsified any information provided on this application. Program enrollment is limited to one approved applicant per household. The program is subject to change without notice at any time. Program is available until funds have been exhausted.
Program funds are limited and all applications for the one-time water bill credit assistance are on a first-come, first-served basis. The program is subject to change or cancel without notice.